Definitions:

Goods:

All articles sold to the Customer, including replacements for defective Goods and software products licensed for use by the Customer.

Provision of service:

All labour and maintenance fees, and provision of Internet and related services.

Contract: 

The Contract between the Customer and Tony Wilson Computer Services for the sale of goods or provision of service.

Acknowledgement:

All orders will be accepted by Tony Wilson Computer Services subject to and in accordance with the following terms and conditions of sale, which shall be deemed to be incorporated into a Contract for the sale of Tony Wilson Computer Services Goods and provision of services.  By the placement of an order by whatever means, the Customer will be deemed to have acknowledged and accepted the said terms and conditions that may be included in any written document including any order form from the Customer, except by prior written agreement.

Quotations:

Quotations will remain valid for fourteen days from date of quotation.

V.A.T.:

All prices are subject to V.A.T. at the current rate prevailing at the time of delivery.

Settlement Terms:

a) Other than with the prior written agreement of Tony Wilson Computer Services, all payments are due upon receipt of order.

b) A daily interest rate of the current base rate + 8%, plus compensation will be imposed on invoices still outstanding after thirty days with a minimum charge of £1.00.

c) Tony Wilson Computer Services reserves the right to charge for copy invoices or credit notes at the rate of £1.00 per copy where the original has been lost or misplaced by the Customer.

d) If legal action is taken to recover monies due to Tony Wilson Computer Services, then Tony Wilson Computer Services reserves the right to charge the Customer an administration charge plus the cost of such legal action.  Administration charges are currently 10% of total debt, or £50 (whichever is the greater) for debts up to and not exceeding £1000, and 5% for debts exceeding £1000.

e) If Tony Wilson Computer Services use a third party debt recovery company to recover any outstanding invoices the costs associated with the collection of the debt will be payable by the customer. 

New Accounts:

A Customer wishing to open a credit account must fully complete and return a Tony Wilson Computer Services Credit Application Form.  Tony Wilson Computer Services reserves the right in its absolute discretion to grant, refuse, or discontinue any credit facilities at any time.

Guarantee:

a) All goods supplied by Tony Wilson Computer Services are supplied with a manufacturer’s guarantee or Tony Wilson Computer Services guarantee.

b) The guarantees that are supplied vary in duration.

c) It is the Customer’s responsibility to check at the time of purchase whether Tony Wilson Computer Services guarantee is applicable and, if so, its duration.  Where Goods or Service are covered by Tony Wilson Computer Services guarantee, the following applies:

Any defects which under proper use appear in Goods supplied, or service provided within a period of twelve months (unless otherwise stated) after delivery/provision of service and which are due to faulty materials, workmanship or design will be made good by Tony Wilson Computer Services, either by repair, or at Tony Wilson Computer Services discretion, by replacement, provided the Goods are returned in accordance with the “Returns” clause below.  Tony Wilson Computer Services guarantee is provided by Tony Wilson Computer Services and accepted by the Customer in substitution for all express or implied representations, conditions, or warranties, statutory or otherwise, as to the state, satisfactory quality, fitness for purpose or performance of the Goods (or any materials used in connection therewith) or the standard of workmanship and all such representations, conditions and warranties are hereby excluded.

d) Where goods are covered by a manufacturer’s guarantee, then Tony Wilson Computer Services liability to repair or replace those Goods ends at the end of the period of the guarantee provided by the manufacturer.

e) Tony Wilson Computer Services sole obligation and the Customer’s sole remedy under this provision is limited to the reasonable cost of repair or replacement of Goods supplied.

Returns:

a) No order may be returned without the previous written agreement of Tony Wilson Computer Services.  Without such written agreement, Tony Wilson Computer Services will not accept the return of any Goods incorrectly ordered or no longer required by the Customer.  Returned goods will be subject to a restocking charge representing 30% of the value of the goods.

b) Tony Wilson Computer Services will only accept returns under guarantee if they are accompanied by a document in writing stating the date of purchase and original invoice number.

c) Tony Wilson Computer Services will not accept responsibility for Goods which, in its opinion, have been the subject of undue wear and tear, accident, misuse, improper application or neglect.  Tony Wilson Computer Services opinion on this is final.

d) Without prejudice to “Returns” (a) to (c), Tony Wilson Computer Services reserves the right to replace, repair or refund payment in respect of all Goods returned at its absolute discretion.

e) In the event of a return where the customer has received additional discounts or free items these must be repaid / returned along with any returned items.

Delivery:

Tony Wilson Computer Services will use its reasonable endeavours to deliver Goods/provide service in accordance with delivery/completion schedules agreed with the Customer, but cannot accept any liability whatsoever for failure to do so, however arising.

Ownership:

The title to any Goods supplied will not pass to the Customer until payment in full of all sums due from the Customer to Tony Wilson Computer Services, inclusive of all and any cost of service provision and labour charges, has been made.  If payment (whether in full or in part) is not made by the due date, in accordance with “Settlement Terms” clause (a) to (d), or the Customer is wound up, or a receiver appointed over any assets or the undertaking of the Customer or an execution or distress be levied against the Customer, Tony Wilson Computer Services will be entitled without prior notice to the Customer or any liquidator or receiver to retake possession of the Goods and for that purpose to enter upon any premises occupied or owned by the Customer.

Force Majeure:

Tony Wilson Computer Services shall not be liable in any respect whatsoever for any delay in the performance of, or the failure to perform, any obligation pursuant to any order or Contract, in each case, as a result of circumstances beyond its control.  If such circumstances delay or prevent the performance of any obligation under any order or Contract for 60 days or more, Tony Wilson Computer Services shall be entitled by written notice to cancel or terminate such order or Contract or its outstanding obligations thereunder.

Cancellation:

If the Customer becomes the subject of any act or proceeding under or in connection with the Insolvency Act 1986 or if the Customer fails to make payment for Goods supplied or Service provided when due, in accordance with “Settlement Terms” clause (a) to (d), Tony Wilson Computer Services will be entitled to suspend and cancel all or any future deliveries or instalments under this or any other Contract between Tony Wilson Computer Services and the Customer.

Legal Construction:

All Contracts between Tony Wilson Computer Services and the Customer shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the English Courts.

 

With the exception of the main search engine bots, the use of data-mining/extraction software or bots by any company that is not collecting data for a search engine is strictly forbidden. In particular the use of Picscout will be treated as 'hacking'."